SMS Messaging Program Privacy Policy

Effective: 23 September 2026

Introduction

This Privacy Policy describes how Symphonic Distribution, Inc. (“we”, “us”, “our”) collects, uses, and protects information in connection with our SMS messaging program.

Information we collect

  • Mobile telephone number.
  • Consent records, including the date and method of opt-in.
  • Message content and metadata, including date, time and message identifier.
  • Records of STOP, HELP and similar requests.

How we use information

We use this information to deliver the messages you have enrolled to receive, to maintain records of consent and opt-out, and to comply with applicable law and carrier requirements. We do not use it for marketing, profiling, advertising or automated decision-making.

Mobile information and third parties

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell personal information.

How we share information

We share information only with service providers who help us operate the messaging program, and only to the extent necessary to provide that service. We may also disclose information where required by law.

Message frequency and rates

Message frequency varies. Message and data rates may apply.

Opt-out and help

To stop receiving messages, reply STOP at any time. Opt-out requests are recorded and honoured on receipt. Reply HELP for assistance, or contact us at joshuaporrata@symdistro.com.

Data security

We maintain reasonable administrative, technical and physical safeguards designed to protect the information described in this policy.

Data retention

We retain message records and consent and opt-out records for as long as necessary to operate the program and to meet legal and carrier record-keeping requirements.

Your rights

You may request access to, correction of, or deletion of your information by contacting us at the address below.

Children’s privacy

This program is not directed to children under 13, and we do not knowingly collect information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact us

Symphonic Distribution, Inc.
joshuaporrata@symdistro.com