Last revised: October 14, 2025
These Terms of Use (this “Agreement”) govern your access to and use of any Internet website, web application, dashboard, or mobile application owned and/or operated by Symphonic Distribution, Inc. (“Symphonic,” “we,” “us,” or “our”), including without limitation symphonic.com, connected subdomains, the Symphonic blog, and Symphonic’s web apps and dashboards (collectively, the “Services”).
Certain features, products, or programs (for example: Starter, Partner, publishing/admin services, SplitShare, advances, video distribution, and other add-ons) may have additional terms, rules, or policies (collectively, “Supplemental Terms”). Supplemental Terms are incorporated by reference and will govern to the extent of a conflict with this Agreement. Examples include our Privacy Policy and Trust & Safety page, each incorporated here.
Symphonic is committed to fairness, transparency, and respect for the artists, labels, and partners who use our Services.
PLEASE READ: By accessing or using the Services, you agree to this Agreement (on behalf of yourself or the entity you represent) and to our Privacy Policy. If you do not agree, do not use the Services. You represent that you have authority to bind yourself and, as applicable, your entity, and that you are at least the age of majority in your jurisdiction (and at least 16 if you are in the EEA/UK) and otherwise legally permitted to use the Services.
Your use of the Services is subject to our Privacy Policy, which explains what we collect, how we use/share it, and your rights and choices. We may communicate with you electronically regarding the Services.
The Services may link to third-party sites or integrate third-party services. We don’t control or endorse them and aren’t responsible for their content, policies, or practices. Use them at your own risk.
We may change, suspend, or discontinue all or part of the Services at any time. Where feasible, we’ll provide reasonable notice of material changes or discontinuation.
If you send us ideas or suggestions, you grant us the right to use them without restriction or compensation. We value user input and may acknowledge or credit feedback contributions where appropriate.
We may suspend or terminate your access to the Services for cause, including material violations of these Terms. When reasonable, we will attempt to provide prior notice or an opportunity to resolve the issue. You may stop using the Services at any time. Sections intended to survive (including IP, disclaimers, liability limits, arbitration/venue, and enforcement) shall survive termination.
If you believe material on the Services infringes your copyright, please send a DMCA notice with the following to copyright@symdistro.com:
1) Your signature; 2) Identification of the work; 3) Identification/URL of the allegedly infringing material; 4) Your contact info; 5) A statement of good-faith belief; and 6) A statement under penalty of perjury that you’re authorized to act. We may forward notices to the user or to third parties involved.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYMPHONIC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR LOST DATA, ARISING FROM OR RELATED TO THE SERVICES OR THIS AGREEMENT. OUR AGGREGATE LIABILITY WILL NOT EXCEED US $50. THIS LIMITATION DOES NOT APPLY TO DAMAGES ARISING FROM SYMPHONIC’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR BREACH OF CONFIDENTIALITY. SOME JURISDICTIONS DON’T ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS; SOME OF THE ABOVE MAY NOT APPLY.
You agree to comply with applicable export control, sanctions, and anti-corruption laws and represent that you are not prohibited from using the Services under such laws.
This Agreement is governed by the laws of the State of New York, without regard to conflict-of-laws rules. The state and federal courts located in New York, New York have exclusive jurisdiction and venue.
We may update these Terms from time to time. If we make material changes, we’ll provide notice (e.g., by posting to the Services and/or emailing the address associated with your account, if any). Unless otherwise stated, changes become effective two (2) calendar days after notice is posted or sent. Continued use after the effective date constitutes acceptance.
Severability. If any provision is unenforceable, the remainder remains in effect.
Assignment. You may not assign without our consent; we may assign these Terms.
No Waiver. A failure to enforce is not a waiver.
Headings. For convenience only.
Entire Agreement. This Agreement + Supplemental Terms + policies incorporated by reference are the entire agreement for your use of the Services (Separate Agreements govern your commercial relationship).
Contact. Symphonic Distribution, Inc., 707 N. Franklin Street, 4th Floor, Tampa, FL 33602, legal@symdistro.com
To keep the ecosystem clean, we may (without limitation) do any of the following when investigating suspected Improper Activity or violations of these Terms: cooperate with platforms/authorities; suspend or terminate accounts; block content submission; and/or remove content. We make reasonable efforts to investigate suspected activity and, where possible, will notify affected users before permanent action.